Bellingen Chamber of Commerce

Attract More Customers through better Access – Missed Business Guide

19 Dec

Bellingen Shire Council is very keen to support businesses to become more inclusive and accessible.  Please see information below and an attachment from the Disability Inclusion section  from Department of Local Government:



Businesses ignoring the needs of customers with a disability are throwing away hundreds of millions of dollars a year in lost opportunity. Almost 1 in 5 people in New South Wales live with a disability and, as the population ages, the number of people with a disability, and the average time for which they will have that disability, is likely to increase.

Businesses needs to make simple changes to ensure they aren’t missing out.  To help all businesses capture these opportunities, the NSW Business Chamber has developed Missed Business – A Guide to Attract More Customers through better Access.  This concise guide details how changes like installing a ramp or training staff to better assist someone with a disability can mean the difference between someone making a purchase or taking their business elsewhere.

Copies of the Missed Business Guide can be found at:

If you have any questions or need some general advice about how  your council work with your local business community to improve access, feel free to contact Sean Willenberg at the NSW Business Chamber on  02 9458 7928 or email